PARENT
HANDBOOK

Conferences

Parent-teacher conferences will be held once each semester. If you would like a special conference at any other time, please contact the office.


Schedule of Operation

LLC operates year-round, January through December.

Hours are Monday-Friday from 7:00 a.m. – 5:30 p.m. Please ensure prompt drop-off and pick-up to respect staff schedules.


Attendance Policy

Regular attendance is important for your child’s development and for maintaining class schedules.

  • Please notify the center by phone or brightwheel message if your child will be absent. Notify us as early as possible so we can adjust meal counts. 


Drop-off & Pick-up Procedures

  • Arrival: K3 and Pre-K children should arrive before 9:00 a.m. to avoid disrupting classroom activities. If arriving after 9:00 a.m., please inform the teacher in advance.


  • No drop-off during nap: To minimize disruption, there is no drop-off between 11:30 a.m. – 2:00 p.m.


  • Late pick-up:

    • 1st occurrence: verbal warning

    • 2nd and subsequent occurrences: $1.00 per minute late fee, deducted with the next tuition draft.

      Parents should notify the center if they will be late.

  • Authorized pick-up: If someone not listed on your child’s file will pick them up, you must notify the center in advance. Any individual we do not know must present a photo ID for verification.


Weather-Related Closings

LLC follows Conway Public Schools (CPS) for inclement weather closings.

  • If CPS closes early, please pick up your child immediately.

  • LLC reserves the right to close or delay opening based on safety concerns, even if CPS remains open.

  • There is no tuition adjustment for weather-related closures.


Enrollment Fee

A non-refundable enrollment fee is due upon registration to secure your child’s place in the program.


Tuition Payments

  • Tuition is drafted weekly on Fridays for the upcoming week.

  • Returned drafts incur a $35 NSF fee.

  • After 3 NSF returns, LLC reserves the right to withdraw your child from the program.

  • Tuition must be paid by Monday; otherwise, a $25 late fee will be added weekly until paid.

  • Tuition is not adjusted for absences.


Holiday Closings

LLC will be closed on:

  • New Year’s Day

  • Martin Luther King Jr. Day

  • President’s Day

  • Good Friday

  • Memorial Day

  • Independence Day (July 4)

  • Labor Day

  • Thanksgiving (Wednesday–Friday)

  • 3 days at Christmas

No tuition adjustments are made for holiday closures.


Withdrawing Your Child

Two weeks’ written notice is required to withdraw, except in cases of serious illness or accident.

Failure to provide notice will result in a charge equal to two weeks’ tuition.

LLC may dismiss a child for:

  • Non-cooperation

  • Late tuition payments

  • Inability of the child or parent to adjust to the program

  • Unsafe or disruptive behavior that impacts staff or other children


Tobacco & Alcohol-Free Campus

Legacy Learning is a tobacco and alcohol-free campus. Please contact the Director for more information.


Non-Discrimination Policy

LLC admits children of any race, color, national origin, religion, gender, or disability and offers all rights, privileges, programs, and activities generally made available to students at the school.


Immunizations

An up-to-date immunization record is required and must be kept on file. We utilize the Immunization Network to receive a copy. Please inform the Director when your child receives new immunizations.


Illness Policy

At Home: Children with fever, persistent cough, heavy nasal discharge, vomiting, diarrhea, or unexplained rashes should not attend school. Children must be symptom-free for 24 hours before returning. Notify the center if your child has a communicable illness so other parents can be informed.

At School: If your child becomes ill at LLC, you will be contacted to pick them up within 30 minutes. If unreachable, emergency contacts will be called.


Severe Allergies & Medical Conditions

Parents must provide written details of any severe allergies, asthma, or other medical conditions along with any emergency medication (e.g., EpiPen, inhaler). All medication will be stored securely, and staff will receive training on its use.


Medication

  • Prescription medication will only be administered with written permission on a form provided by the Director.

  • Medication must be in the original container with the child’s name.

  • All medication must be given directly to the teacher for secure storage.

  • No medication may be left in backpacks.


Emergency Medical Care

In an emergency, parents will be contacted first. If necessary, the Director will arrange transportation to the designated medical facility, bringing the child’s records. Parents will receive an accident report for any injuries.


Emergency Contact Updates

It is the parent’s responsibility to keep all emergency contacts and phone numbers current. Outdated information can delay reaching you in urgent situations.


First Day Checklist

On your child’s first day, please bring:

  • Complete change of weather-appropriate clothing

  • Wipes and diapers or extra underwear

  • Sheet and blanket

  • Label clothing, backpack, bottles/sippy cups, and other belongings with your child’s name


Meals & Allergies

We participate in CACFP and follow all meal pattern requirements. Outside food is not permitted unless approved for medical reasons.

  • LLC serves fresh, healthy meals with minimal processed foods.

  • Family-style meals encourage conversation and language development.

  • Parents must provide a written list of any allergies. Children with dietary restrictions will have meals/snacks approved by parents.


Rest Time

After lunch, children have a daily rest period.

  • Under 12 months: cribs

  • 12 months and older: cots

    Parents should provide a sheet and blanket.

    Children who do not sleep will be given quiet activities to enjoy on their cots without disturbing others.


Outdoor Play

Children go outside daily (weather permitting) for at least 1 hour, as required by DHS. If your child cannot participate, they should remain at home.


Enrichment Activities

Programs include story time, music, art, and movement classes appropriate for each age group.


Technology Policy

LLC does not permit children to bring personal electronic devices. Screen time, if used, will be limited to 30 minutes per day of educational programs and approved by the Director. A Log will be kept in your child’s class that will include the show watched and the amount of time. Advanced notice will be sent out for special movie days. 


Field Trips

  • Available for Pre-K classes.

  • Parents will receive a permission slip in advance.

  • Parents are encouraged to attend at least one trip annually to assist with supervision.

  • Supervision ratio: 1 adult per 7 children.


Birthday Celebrations

Birthdays are celebrated in class. Please coordinate treats with your child’s teacher to ensure there is enough for all and that allergies are considered.


Community Outreach

LLC participates in activities that support the community, such as food drives and fundraisers. Families are encouraged to participate.


Special Programs

Parents are encouraged to attend special events prepared by the children and teachers.


Clothing

Dress children in comfortable, easy-to-manage clothing suitable for play and messy activities. Label all outerwear.


Lost & Found

Lost items will be placed in the designated Lost & Found area. Items not claimed within 30 days will be donated.


Toilet Training

If your child is toilet training, inform the teacher.

  • Share helpful details (vocabulary used, routine, etc.)

  • Send extra clothes and underwear in a labeled Ziploc bag.

    Children are never scolded for accidents.


Parent Involvement

Parents are welcome to visit and observe at any time and are encouraged to attend field trips. Attendance at the annual August parent meeting is required.


Communication

  • Teachers/staff should not be contacted directly by phone, text, or social media outside of work hours. 

  • The brightwheel app will be used for daily communication. Any message sent after hours will be responded to the next day during work hours. 


Safety & Security

  • Access is granted via family code on the keypad. 

  • Facilities meet/exceed fire codes and have video surveillance.

  • Staff and volunteers undergo background checks and are CPR/First Aid certified.

  • Only post photos of your own child on social media.

  • Emergency preparedness plans are available upon request.


Licensing Information

If you suspect licensing violations, call the Central Office at 501-682-8590.

Children may be interviewed by licensing staff, child maltreatment investigators, or law enforcement without parental consent.

Facility compliance records can be found at:


Photo & Video Permission

Parents will be asked to sign a release form regarding the use of their child’s photo or video in classroom projects, newsletters, social media, or marketing materials. If you need to revoke permission, notify the director in writing. 


Behavior Policy

LLC uses positive guidance and redirection to encourage appropriate behavior. Positive behavior is praised. Inappropriate behavior may be ignored or redirected. Reasonable rules with logical consequences will be applied. “Time away” from the group is limited to 1 minute per year of age (max 5 minutes) and never in eating, sleeping, or bathroom areas. 

Persistent harmful behavior will prompt a conference with parents. Corporal punishment is never used. Continued issues may result in dismissal.